Contact the Water & Sewer Division

Mail: 44 W. Hebble Fairborn, Oh 45324 Phone: (937) 754-3097 Fax: (937) 879-1308 Email The Water Division Contact: Karen Hawkins Hours: 7:00 a.m. - 4:00 p.m.  Mon - Fri

 

Questions regarding your Utility Bill?

2009 Water & Sewer Accomplishments

OEPA Annual Storm Water Report

Capital Improvements - Water

Capital Improvements - Sewer

                

Mission Statement

To provide clean and safe drinking water at adequate pressures; an uninterrupted collection and transportation of waste and storm water; to make provisions for the City's future utility needs through effective planning; and delivery of these services in a cost-effective, courteous, and professional manner.

Specific Functions

Pumping & Distribution:

• Operate and maintain City's underground water distribution pipes, valves,  and fire hydrants; repair water leaks; shut water off to residents for repair, emergencies, and delinquent accounts; provide 24 hour response to system emergencies.
• Provide customer service concerning no water, low water pressure, water quality, water meters, and other miscellaneous water problems.
• Operate and maintain curb boxes, water main valve boxes, and City's potable water pump stations.
• Operate and maintain the City's water storage tanks.

Sanitary Sewer Collection:

• Operate and maintain City's underground sanitary sewer system including pipes and manholes, and operate and maintain the City's sanitary sewer pump stations; provide 24 hour response to system emergencies.
• Identify and eliminate storm and groundwater from the sewer collection system.
• Routinely clean and TV inspect the internal condition of the City's sanitary sewer pipe.

Storm Water Collection:

• Maintain storm sewer pipe, storm inlets and publicly owned open drainage ditches.
• Respond to flooded areas during and after rain storms and provide 24 hour response to system emergencies.

Water Treatment:

• Operate and maintain City's Water Treatment Plant and well fields.
• Maintain an Ohio Environmental Protection Agency (OEPA) certified chemical and bacteriological laboratory and perform analysis as required by the OEPA.
• Provide customer service relating to water quality problems.

Water & Sewer Administration:

• Provide water and wastewater facilities control and monitoring through a high-tech computer and instrumentation system which includes a 24-hour emergency response to system problems.
• Manage programs related to the Department including: Wellfield Protection, Backflow/Cross Connection, Water Meter Replacement, and Capital Improvement; and provide short and long-term planning for the various utilities within the division.
• Process citizen complaints and requests in an efficient and timely manner.